Terms and Conditions

Last Updated: March 2026

Welcome to Bracha. These Terms and Conditions govern your access to and use of our website and the purchase of products through:

https://bracha.shop/

Bracha is a trading name operated by ROLLINGSTOCKTECH LTD, a company registered in England and Wales.

Please read these Terms and Conditions carefully before using our website or placing an order. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

Nothing in these Terms and Conditions is intended to exclude, restrict, or limit any mandatory rights available to consumers under applicable UK law.

1. Business Information

Trading Name: Bracha

Legal Company Name: ROLLINGSTOCKTECH LTD

Company Number: 13795953

Business Address:

Apartment 8 Grange Court
Mancot
Deeside
United Kingdom
CH5 2EZ

Website: https://bracha.shop/

Email: sales@bracha.shop

Telephone: +44 7828 300070

In these Terms and Conditions, “Bracha,” “we,” “us,” and “our” refer to ROLLINGSTOCKTECH LTD trading as Bracha.

“You” and “your” refer to any person who accesses our website, uses our services, or purchases products from us.

2. About These Terms

These Terms and Conditions apply to:

Your use of the Bracha website.
Your browsing of products and content.
The purchase of products through our website.
Communications between you and Bracha relating to your order.

Additional policies may also apply to your use of our website and purchases, including our:

Privacy Policy.
Cookie Policy.
Shipping Policy.
Cancellation Policy.
Return & Refund Policy.

These policies form part of the information provided to customers and should be read together with these Terms and Conditions.

If there is a conflict between these Terms and Conditions and any mandatory consumer rights under applicable law, your mandatory legal rights will take precedence.

3. Eligibility and Website Use

By using our website or placing an order, you confirm that:

You are legally capable of entering into a binding contract.
The information you provide is accurate and complete.
You will use the website only for lawful purposes.
You will not use the website in a way that may damage, disrupt, or interfere with its operation.
You will not attempt to gain unauthorised access to our systems, accounts, or data.
You will not use our website for fraudulent or misleading purposes.

If you place an order on behalf of another person or organisation, you confirm that you have the authority to do so.

4. Products and Product Information

We aim to provide accurate and up-to-date information about our products.

Product information may include:

Product descriptions.
Images.
Features.
Materials.
Sizes.
Colours.
Product variations.
Availability.
Pricing.

However, we do not guarantee that all product information is completely accurate, complete, current, or free from errors.

Product images are provided for illustrative purposes. Colours and product appearance may vary depending on:

Your device.
Screen settings.
Display resolution.
Lighting conditions.
Product manufacturing variations.

Minor differences between product images and the delivered product may occur and will not necessarily mean that a product is faulty or not as described.

Please review all product information carefully before placing an order.

5. Product Availability

All products are subject to availability.

We may:

Limit the quantity of products available.
Change or discontinue products.
Update product descriptions.
Remove products from the website.
Refuse or cancel an order where a product is unavailable.

Adding a product to your shopping basket does not reserve that product or guarantee its availability.

If a product becomes unavailable after you place an order, we may contact you to discuss an alternative product, a revised delivery arrangement, or cancellation and refund of the affected item.

6. Prices and Payment

All prices displayed on our website are shown in the currency specified on the website or during checkout.

Prices may include or exclude applicable taxes depending on the information displayed during checkout and the applicable legal requirements.

Before completing your purchase, you will be shown information about:

The product price.
Applicable delivery charges.
Applicable taxes or other charges, where relevant.
The total amount payable.

We may change product prices at any time. Price changes will not normally affect an order that has already been accepted, except where an obvious pricing error has occurred.

Payment must be successfully authorised before an order can be processed or dispatched.

Available payment methods will be displayed during checkout and may change from time to time.

We do not recommend sending payment or card information by email or telephone unless we specifically provide a secure method for doing so.

7. Pricing Errors

Although we take reasonable care to ensure that prices are accurate, errors may occasionally occur.

If we discover an obvious pricing error affecting your order, we may:

Contact you to explain the error.
Give you the option to continue with the order at the correct price.
Cancel the affected order.
Provide an applicable refund if payment has already been taken.

We are not required to supply a product at an incorrect price where the pricing error was obvious and could reasonably have been recognised as an error.

8. Placing an Order

To place an order, you will generally need to:

Select the product or products you wish to purchase.
Choose the available size, colour, quantity, or other options.
Add the products to your shopping basket.
Proceed to checkout.
Provide accurate billing, delivery, and contact information.
Select an available payment method.
Review your order.
Submit your order and complete payment.

You are responsible for checking that all order information is accurate before submitting your order.

Please ensure that your delivery address, contact information, selected products, sizes, quantities, and other details are correct.

9. Order Confirmation and Contract Formation

After you place an order, we may send an automated order confirmation email.

The order confirmation acknowledges that we have received your order request. It does not necessarily mean that we have accepted your order.

Acceptance of your order and the formation of a contract will normally occur when we send you a dispatch confirmation or otherwise clearly confirm that your order has been accepted.

We may refuse or cancel an order before acceptance where reasonably necessary, including where:

A product is unavailable.
Payment cannot be authorised.
There is an obvious pricing or product listing error.
We reasonably suspect fraud or unauthorised activity.
The order contains incorrect or incomplete information.
We are unable to fulfil or deliver the order.
The order appears to have been placed for unauthorised resale.
Cancellation is required by law or regulation.
An event outside our reasonable control prevents fulfilment.

If we cancel an order after payment has been taken, we will provide an applicable refund.

10. Order Changes

If you need to change an order, please contact us as soon as possible.

We will make reasonable efforts to assist if the order has not entered processing, packing, or dispatch.

However, we cannot guarantee that changes can be made once an order has entered fulfilment or has been dispatched.

This may include changes to:

Delivery address.
Product selection.
Size.
Colour.
Quantity.
Contact information.

If an order has already been dispatched, you may have applicable cancellation or return rights. Please review our Cancellation Policy and Return & Refund Policy.

11. Shipping and Delivery

Shipping information, delivery charges, processing times, and estimated delivery periods are explained in our Shipping Policy and may also be displayed on the website or during checkout.

Delivery times are estimates unless we have expressly agreed to a specific delivery date.

Delivery may be affected by factors outside our reasonable control, including:

Carrier delays.
High delivery volumes.
Weather conditions.
Transport disruption.
Public holidays.
Customs or border procedures, where applicable.
Incorrect or incomplete delivery information.
Events outside our reasonable control.

Nothing in these Terms affects your statutory rights regarding delivery.

12. Delivery Information and Customer Responsibilities

You are responsible for providing accurate and complete delivery information.

You should provide:

The correct house, flat, or building number.
Street name.
Town or city.
Postcode.
Any necessary access information.
A valid email address.
A valid telephone number where requested.

If you provide incorrect or incomplete information, this may result in:

Delivery delays.
Failed delivery.
Additional delivery costs.
The parcel being returned.
Cancellation of the order where delivery is not possible.

We will make reasonable efforts to help correct an address before dispatch but cannot guarantee that changes can be made after an order has entered processing or has been dispatched.

13. Delivery and Transfer of Responsibility

For consumer purchases, responsibility for goods generally passes to you when:

You physically receive the goods; or
A person nominated by you, who is not the carrier, physically receives the goods.

If you independently arrange a delivery provider that was not offered by us, responsibility may pass in accordance with applicable law.

Nothing in this section limits your statutory consumer rights.

14. Cancellations

If you are a consumer purchasing goods online, you may have a statutory right to cancel eligible purchases within the period provided by applicable UK law.

For most eligible goods, the cancellation period is generally 14 days after the day on which you, or a person nominated by you, receives the goods.

Certain products may be excluded from the statutory right to cancel where an exception applies under applicable law.

Please review our Cancellation Policy for further information about:

How to cancel.
Cancellation time limits.
Returning goods.
Return costs.
Refunds.
Exceptions to cancellation rights.

Your statutory rights are not affected by this section.

15. Returns and Refunds

Our return and refund procedures are explained in our Return & Refund Policy.

If goods are faulty, damaged, incorrect, not as described, or otherwise do not conform to the contract, you may have legal rights to an appropriate remedy.

Depending on the circumstances, an appropriate remedy may include:

Repair.
Replacement.
Price reduction.
Refund.

Please contact us before returning an item so that we can provide appropriate instructions.

Nothing in this section limits your statutory consumer rights.

16. Faulty, Damaged, Incorrect, or Misdescribed Products

If you believe that a product is faulty, damaged, incorrect, or not as described, please contact us as soon as reasonably possible.

Please provide:

Your order number.
A clear description of the issue.
Photographs where appropriate.
Any other information reasonably needed to investigate the matter.

We may ask you to return the product or provide reasonable evidence of the issue.

Where a product does not conform to the contract, we will provide an appropriate remedy in accordance with applicable law.

17. Customer Accounts

You may be able to create an account on our website.

If you create an account, you are responsible for:

Keeping your login information confidential.
Maintaining accurate account information.
Restricting access to your account.
Informing us promptly if you suspect unauthorised access.

You must not:

Share your account credentials with others.
Create an account using false information.
Use another person’s account without permission.
Use an account for unlawful or fraudulent purposes.

We may suspend or close an account where reasonably necessary, including where we suspect unauthorised use, fraud, or a breach of these Terms.

18. Website Availability

We aim to keep our website available and operating properly. However, we do not guarantee that the website will always be:

Available.
Uninterrupted.
Secure.
Error-free.
Free from technical problems.

We may suspend, restrict, modify, or discontinue all or part of the website where reasonably necessary for:

Maintenance.
Updates.
Security.
Technical improvements.
Operational reasons.
Legal or regulatory requirements.

Where reasonably practical, we may provide notice of planned interruptions.

19. Acceptable Use

You must not use our website in a way that:

Is unlawful, fraudulent, or harmful.
Infringes another person’s rights.
Introduces viruses, malware, or harmful code.
Attempts to gain unauthorised access to our systems.
Interferes with website security or functionality.
Collects customer or website information without permission.
Uses automated systems to access the website without authorisation.
Copies or exploits website content for commercial purposes without permission.
Attempts to disrupt, overload, or damage the website.

We may take appropriate action where we reasonably believe that these Terms have been breached.

20. Intellectual Property

Unless otherwise stated, the content available on our website may include:

Website design.
Text.
Product descriptions.
Logos.
Graphics.
Images.
Icons.
Layouts.
Branding.
Other materials.

These materials may be owned by us, licensed to us, or protected by applicable intellectual property laws.

You may view and use website content for personal, lawful, and non-commercial purposes.

You must not copy, reproduce, distribute, modify, publish, sell, or commercially exploit website content without our prior written permission or the permission of the relevant rights holder.

Nothing in these Terms transfers ownership of intellectual property rights to you.

21. Third-Party Services and Links

Our website may contain links to third-party websites, services, payment providers, applications, or content.

We do not control third-party websites and are not responsible for:

Their content.
Availability.
Security.
Privacy practices.
Terms and conditions.
Products or services.

Your use of third-party services may be subject to their own terms and policies.

The inclusion of a third-party link does not necessarily mean that we endorse or recommend that third party.

22. Reviews and Customer Content

If you submit a review, comment, image, or other content to us, you confirm that:

The content is accurate to the best of your knowledge.
You have the right to submit the content.
The content does not infringe another person’s rights.
The content is not unlawful, abusive, misleading, defamatory, or offensive.

Where permitted, you grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, publish, and share the content for purposes connected with our business, website, products, or marketing.

We may remove or decline to publish content where reasonably necessary.

23. Promotions and Discount Codes

Promotions, discounts, and promotional codes may be subject to additional terms.

Unless otherwise stated:

Promotions may be available for a limited time.
Promotional codes may not be combined.
Promotions may be limited to selected products.
Promotions may be subject to minimum purchase requirements.
Promotional codes may not be exchanged for cash.
Promotions may be withdrawn or changed where permitted by law.

We may cancel or refuse a promotion where we reasonably believe that it has been used fraudulently, improperly, or contrary to its terms.

24. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

Nothing in these Terms excludes or limits liability for:

Death or personal injury caused by negligence.
Fraud or fraudulent misrepresentation.
Breach of rights that cannot legally be excluded or restricted.
Any other liability that cannot be excluded or limited under applicable law.

Subject to the above, we are not responsible for losses that are not reasonably foreseeable or that are not caused by our breach of these Terms.

We are not responsible for business losses suffered by consumers, including:

Loss of profit.
Loss of business.
Business interruption.
Loss of business opportunity.
Loss of anticipated savings.

This does not affect any rights you may have under applicable consumer law.

25. Events Outside Our Reasonable Control

We are not responsible for a failure or delay in performing our obligations where the failure or delay results from an event outside our reasonable control.

Such events may include:

Natural disasters.
Severe weather.
Fire.
Flooding.
Public emergencies.
Epidemics or pandemics.
War.
Civil unrest.
Industrial action.
Government action.
Transport disruption.
Supply-chain disruption.
Carrier failures.
Internet or telecommunications failures.

Where reasonably possible, we will take appropriate steps to reduce the impact of such events.

26. Privacy and Personal Information

We process personal information in accordance with our Privacy Policy and applicable data protection laws.

Our Privacy Policy explains how we may collect, use, store, protect, and share personal information.

By using our website, you acknowledge that your information may be processed as described in our Privacy Policy.

27. Changes to These Terms

We may update these Terms and Conditions from time to time to reflect:

Changes to our business.
Changes to our products or services.
Changes to our website.
Changes in applicable laws or regulations.
Changes to operational or security requirements.

The latest version will be published on our website with an updated Last Updated date.

Changes will generally apply from the date they are published unless otherwise stated.

Changes will not normally affect orders that have already been accepted, except where required by law or where the change is necessary to address an urgent legal, regulatory, or security matter.

28. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be treated as modified or removed to the minimum extent necessary.

The remaining provisions will continue to apply.

29. Waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we have waived our right to enforce that provision later.

Any waiver must be confirmed by us in writing to be effective.

30. Transfer of Rights

We may transfer our rights and obligations under these Terms to another organisation where permitted by law.

If this occurs, the transfer will not affect your rights under these Terms or applicable consumer law.

You may not transfer your rights or obligations under these Terms without our prior written agreement, except where applicable law permits otherwise.

31. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales.

If you are a consumer, you may also benefit from mandatory protections provided by the laws of the country in which you are habitually resident where applicable.

Any dispute may be subject to the jurisdiction of the courts of England and Wales, subject to any mandatory consumer rights regarding jurisdiction.

32. Contact Us

If you have questions about these Terms and Conditions, please contact us:

Bracha
Trading name of ROLLINGSTOCKTECH LTD